Customer Survey

“Kin Sales” a division of Coyle & Greer Awards Canada Ltd. is dedicated to manufacturing and distributing quality products that will meet or exceed complete customer satisfaction.

We are committed to the use of ISO 9001:2000 quality standard format as a framework for continuous improvement in product quality, on time delivery, competitive pricing and superior customer service. It is important that we receive feedback from our clients so that we can strive to continually improve.


Your feedback is essential to our success. At your convenience, please take the time to fill out this short survey and click the submit bottom at the bottom of the page

 

Club Name/#:

* If you prefer confidentiality with club name, simply don’t complete this section.

Name:

E-mail:

Address:

City:

Postal Code:

Phone: Phone ext:

Your Kin Sales Rep: Dawn Pettit

Please rank the following questions: as Very Satisfied, Satisfied, Dissatisfied, Very Dissatisfied


1. Are you satisfied with the quality of the products Coyle & Greer has provided?




2. Are you satisfied with our turn-around time and ability to meet deadlines?


3. Is the price of the goods or service provided to you competitive?

4. Have you received superior customer service when dealing with any of our team members?

5. Is your invoicing done correctly and quickly?

6. Are you satisfied with the catalogue, website, features of the month etc?


Please write any additional comments or suggestions that you may have regarding our products
methods of communication (i.e.: website, catalogue etc.) & services.



Could you or anyone you may know outside of your club benefit from our products and services?

Company Name:

Contact Name:

Position:

Contact Phone:

We thank you in advance for taking the time to complete this survey. Your help will ensure that we are continually striving to improve our service to you, our valued customers!!